Privacy Policy for rackline.ai

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Effective Date: [9/1/25]

rackline.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application, website, and related services (collectively, the “Services”).

1. Information We Collect

We collect the following types of information to provide and improve our Services:

a. Information You Provide

• Account details such as your name, email address, and password when you create an account.
• Photos or images of deer antlers that you upload for scoring.
• Payment details if you make in-app purchases (processed securely by third-party providers).

b. Automatically Collected Information

• Device and usage data such as device type, operating system, IP address, browser type, and activity within the app.
• Log data such as crash reports, performance data, and diagnostic information.

c. Third-Party Data

If you connect with third-party services (e.g., social logins, payment processors), we may receive limited information from them as permitted by their policies.

2. How We Use Information

We use your information for the following purposes:

• To operate, maintain, and improve rackline.ai.
• To provide accurate Boone & Crockett antler scoring using AI.
• To process payments and manage subscriptions or purchases.
• To communicate with you, including updates, notifications, and customer support.
• To monitor usage, detect fraud, and ensure safety and compliance.
• For research and development, including improving AI scoring accuracy.

3. Sharing of Information

We do not sell your personal information. We may share information in these cases:

• Service Providers: With trusted third parties who perform services such as hosting, payment processing, analytics, and support.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.
• Business Transfers: If rackline.ai is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of the business.
• With Consent: When you give us permission to share information in a specific way.

4. Data Retention

We retain your personal information only for as long as necessary to provide our Services and fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Uploaded deer images may be stored temporarily for scoring and quality improvement but can be deleted upon user request.

5. Your Rights

Depending on where you live, you may have the right to:

• Access, update, or delete your personal information.
• Object to or restrict how we use your information.
• Request a copy of your data in portable format.
• Withdraw consent where processing is based on consent.

You can exercise these rights by contacting us at support@rackline.ai.

6. Children’s Privacy

rackline.ai is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

7. Data Security

We use reasonable technical and organizational safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

8. International Users

If you access our Services from outside the United States, note that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by email. Continued use of the Services means you accept the updated Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

rackline.ai

Email: nate@rackline.ai

Website: https://www.rackline.ai